MONETA Money Bank is the leading Czech bank on the market of consumer financing and an emerging bank in small and mid-sized businesses in the Czech Republic. The bank's ambition is to become the digital leader on the Czech banking market and support Czech households and entrepreneurs in financing their needs.
This case study highlights how Moneta Money Bank implemented the Quadient platform to:
- decrease time for creating client documents
- increase effectiveness
- improve customer service
- decrease costs due to process automation
- increase effectiveness of the department due to the standardization of communication with the customer process
- decrease in the volume of internal paper correspondence